Sales Policy for Drip Citeino

Effective Date: January 8, 2025

At Drip Citeino, we strive to provide an exceptional experience for our customers. This Sales Policy outlines the terms and conditions governing the sale of luxury vehicles and related products at Drip Citeino. By purchasing from us, you agree to the terms set forth below. Please read this policy carefully before completing a transaction.

1. Overview of Sales Terms

Drip Citeino is dedicated to providing high-quality luxury vehicles and services to our customers. All sales are subject to the following terms and conditions. These terms govern the sale, delivery, and returns of any products purchased from us.

  • Eligibility to Purchase: To purchase a vehicle or any other product from Drip Citeino, you must be at least 18 years of age, possess the legal capacity to enter into a binding contract, and be a resident of the United States.

  • Product Availability: While we strive to ensure that the information about our vehicles and products is accurate, all sales are subject to product availability. In the event that a product or vehicle is unavailable after an order is placed, we will notify the customer and provide alternative options, including the option for a full refund or to choose another vehicle or product.

2. Pricing and Payment

  • Pricing: All prices listed on our website, brochures, or advertisements are subject to change without notice. Prices may vary depending on factors such as location, availability, and any additional options or services selected. The final price of the vehicle or product will be confirmed at the time of purchase.

  • Payment Methods: We accept various payment methods, including credit cards, wire transfers, and financing options through approved third-party partners. Financing offers are subject to credit approval and other conditions outlined by our finance partners.

  • Deposit and Payment Terms: A deposit may be required to initiate the purchase of a vehicle or luxury product. The deposit amount will be specified at the time of purchase and will be deducted from the total price of the vehicle or product. The remaining balance is due upon delivery or at the agreed-upon financing terms.

3. Order Confirmation and Cancellation

  • Order Confirmation: Once we receive your order, we will provide an order confirmation outlining the details of the vehicle or product purchased, including the total price, delivery date, and any other relevant terms. Please review this confirmation carefully and notify us immediately if any details are incorrect.

  • Order Cancellation: You may cancel an order at any time before delivery, but certain conditions may apply depending on the status of the order. If a cancellation is made after the vehicle or product has been shipped or is in transit, we may not be able to honor the cancellation. Refunds may be subject to restocking fees or administrative charges in such cases.

  • Cancellation by Drip Citeino: Drip Citeino reserves the right to cancel any order at its sole discretion. If we cancel your order, we will provide a full refund of any amounts paid, and no further obligations will be required by either party.

4. Vehicle Delivery and Transfer of Ownership

  • Delivery Process: The delivery of your vehicle or product will be arranged once full payment has been received or financing has been approved. We will provide you with a delivery date and coordinate the logistics of shipping or in-person delivery. If the vehicle is shipped, it will be delivered to the address provided by the customer. For local deliveries, we may offer an in-person delivery service.

  • Delivery Charges: Delivery charges may apply depending on your location. These charges will be provided upfront and will be added to the total price of the vehicle or product.

  • Transfer of Ownership: Ownership of the vehicle or product is transferred to you upon full payment or upon delivery, whichever occurs later. Drip Citeino will provide all necessary documentation, including title, bill of sale, and warranty information, as required by law.

5. Trade-Ins

We accept trade-ins for vehicles as part of your purchase. The value of your trade-in will be determined through an appraisal process. This process includes a review of the vehicle’s condition, mileage, and other factors that may impact its value.

  • Trade-In Offer: An offer for your trade-in will be provided based on the appraisal. If you accept the offer, the value of your trade-in will be deducted from the price of the vehicle you are purchasing.

  • Trade-In Process: You must provide all necessary documentation for the trade-in vehicle, including the title, proof of insurance, and any other required documents. The trade-in vehicle must be free of liens or other legal encumbrances.

6. Warranty and After-Sales Service

  • Warranty: All vehicles sold by Drip Citeino come with a manufacturer’s warranty, which will be provided to you at the time of purchase. Any additional warranty options, including extended warranties or service plans, will be offered during the sales process.

  • After-Sales Service: We are committed to ensuring that your luxury vehicle remains in excellent condition. Our after-sales services include routine maintenance, repairs, and parts replacement. We offer a range of service packages, which can be discussed with our sales team at the time of purchase.

7. Returns and Refunds

  • Returns: Due to the nature of our products, vehicles and luxury items are generally not eligible for return after purchase. However, we may consider returns on a case-by-case basis if there are significant defects in the vehicle or product, and only if the request is made within a specified time frame from the date of delivery. All returns are subject to our inspection and approval.

  • Refunds: If a return is accepted or an order is canceled by Drip Citeino, a full refund of any amounts paid will be issued. Refunds will be processed to the original payment method and may take several business days to appear on your account.

8. Limitation of Liability

To the extent permitted by law, Drip Citeino is not liable for any indirect, incidental, or consequential damages resulting from the purchase or use of a vehicle or product. Our total liability is limited to the amount paid for the specific product or vehicle that gave rise to the claim.

9. Customer Responsibilities

As a customer, you are responsible for the following:

  • Providing accurate and complete information during the purchase process, including personal details, payment information, and delivery address.
  • Ensuring that you have reviewed and accepted all terms of the sale, including pricing, delivery options, and any applicable fees.
  • Ensuring that the vehicle or product is used in accordance with all applicable laws and safety guidelines.

10. Modifications to the Sales Policy

Drip Citeino reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website with the updated effective date. Customers are encouraged to review this policy regularly to stay informed about any changes.

11. Contact Us

If you have any questions or concerns about this Sales Policy or any other aspect of our sales process, please contact us:

Drip Citeino
1009 Dogwood Lane
Mount Gilead, North Carolina, United States
Phone: 520-570-7364
Email: info@dripciteino.com
Website: dripciteino.com